Privacy Policy

PRIVACY STATEMENT COOKIE POLICY

Cookies

This privacy statement explains how we at TheHub use the electronic footprints you leave when you visit our website and use our electronic self-service solutions and TheHub apps. The statement also provides information about the individual cookies that you can accept and explains how to accept the use of cookies, how to revoke your acceptance of cookies, how to refuse cookies, and what to do to prevent your browser from using cookies at all.

Use of cookies on our websites

We use cookies on our websites and in our electronic self-service solutions. A cookie is a small text file used by many websites to track repeated visits by users. As an inactive file, a cookie cannot spread viruses or other harmful programs.

Cookies cannot be used to identify you personally. You should, however, read the following information about our self-service solutions.

Specific information about cookies in our self-service solutions

Our self-service solutions use session cookies to make sure that you navigate on the site and use the solutions and tools presented on the site. This means that you cannot use TheHub apps without session cookies. You cannot disable these cookies while using our self-service solutions, but they will disappear when you log off a solution.

Purpose

We use cookie information only for ordinary operations and for the compilation of statistics that can be used for purposes such as improving our websites and adjusting user experience to your needs. We also use a few cookies for marketing purposes. We do not use data from cookies to obtain personal information about you.

If you want to avoid cookies altogether, you must disable cookies in your browser. However, disabling cookies will make it impossible for you to log on or use other functions that require the individual pages to remember your actions.

Accept the use of cookies, revoke your acceptance of cookies or refuse cookies

The first time you visit one of our websites, you will see a message box about the use of cookies. If you click a link or a function on the initial page, you will accept the use of cookies. We will set a cookie on your computer to remember your acceptance. This cookie makes sure that we do not need to notify you on your next visit.

If you want to avoid cookies altogether, you must disable cookies in your browser. However, disabling cookies will make it impossible for you to log on or use other functions that require the individual pages to remember your actions.

Types of cookies

When you visit our websites, information is sent to us via cookies. This information includes

  • the TheHub pages you looked at and the date and time you looked at them
  • the browser you are using
  • your screen resolution
  • your operating system
  • your Java version

We may set the following cookies on your computer when you visit our websites:

Name

Type

Scope

Purpose

Classification

s_cc

Session 

Global

Statistics

Cat. 2 – operations

s_sq

Session 

Global

Statistics

Cat. 2 – operations

s_sv_sid

Session

Global

Statistics

Cat. 2 – operations

s_vi

Persistent

Global

Statistics

Cat. 2 – operations

BrowserDetectCookieTest

Persistent

Local

To check whether the computer is ready to run eBanking

Cat. 1 – needed for functionality

PopupShown

Persistent

Global

To count the number of pop-ups shown

Cat. 1 – needed for functionality

CustomerSegment

Persistent

Global

To remember customer segment (personal or business)

Cat. 1 – needed for functionality

QST (third-party cookie)

Persistent

Local

User survey

Cat. 1 – needed for functionality

QSI_HistorySession

Session 

Local

User survey

Cat. 2 – operations

QSI_SI__intercept

Persistent 

Local

User survey

Cat. 2 – operations

C (third-party cookie)

Persistent 

Local

Marketing

Cat. 2 – operations

cid (third-party cookie)

Persistent 

Local

Marketing

Cat. 2 – operations

uid (third-party cookie)

Persistent 

Local

Marketing

Cat. 2 – operations

CookiesOn

Persistent 

Global

To check whether cookies have been accepted or not

Cat. 2 – operations

mbox

Global and local cookies

A global cookie can be set on any page on our websites.

A local cookie is set only on a number of selected pages.

Session cookies: These cookies are set when you open your browser and last until you close it again. When you close your browser, the cookies will be deleted automatically.

Persistent: These cookies last for a predetermined length of time and remain on your system until they expire or you delete them.

Statistics – Google Analytics:

TheHub uses the analytic tool Google Analytics to gather and assess information about how visitors use the web site. Google Analytics uses cookies. As data processor for TheHub it is Danske Bank that decides what information Google can gather regarding the use of the web site. Google Analytics only receive general web statistics, like for example type of browser, language and which web site the user came from.

The users IP address will be registered by The Hub. Danske Bank adds a script that removes the last digits from the users IP address before the information is stored by Google Analytics. This makes it possible for the analytic tool to estimate the user’s geographical location, but the address cannot be used to identify the user. Received information are regulated by Googles guidelines for processing of personal data in the country that the log in to The Hub is made from. See Googles privacy policy here:

Norway: http://www.google.com/intl/no/policies/privacy/

Denmark: https://www.google.dk/intl/en/policies/privacy/?fg=1

Sweden: https://www.google.se/intl/en/policies/privacy/?fg=1

Marketing (third-party cookie): We use these cookies to monitor use across multiple pages. We may use them to build profiles that show searches made or pages visited. Anonymous data may be shared with third parties.

Improvement of content: These cookies enable us to show the content that is most relevant to our visitors.

Delete cookies

All browsers enable you to delete individual or all cookies at once.

The procedure for how to delete varies from browser to browser. Remember to delete cookies in all the browsers that you are using.

This website uses cookies to ensure you get the best experience on our website.
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